How a Contact Center Modernization Strategy Can Bridge the Troubled Waters of Legacy Infrastructure

There’s a big decision ahead: future-proof your customer experience strategy or stay with the legacy contact center technologies you’re used to. There’s risk in either direction and the decision-making process can seem overwhelming, yet the rewards Continue Reading …

PharmaVOICE

PharmaVOICE magazine provides commentary about the challenges and trends impacting the life-sciences industry, covering a range of issues from molecule through market. PharmaVOICE's more than 25,000 BPA-qualified subscribers are also kept abreast of Continue Reading …

The Essentials of IT Security – October 2017 Kit

The Essentials of IT Security – October 2017 Kit brings together the latest information, coverage of important developments, and expert commentary to help with your IT Security related decisions.The following kit contents will help you get the most Continue Reading …

Driver Monitoring: Myth vs. Reality

Three myths about driver safety can cause business leaders to make dangerous decisions – exposing their organizations to unnecessary risk. Our free white paper Driver Monitoring: Myth vs. Reality, will show you: Why background checks, Continue Reading …

The Essentials of HR and Talent Management – September 2017 Kit

The Essentials of HR and Talent Management – September 2017 Kit brings together the latest information, coverage of important developments, and expert commentary to help with your HR and Talent Management related decisions.The following kit contents Continue Reading …

7 Strategies to Drive Cashflow

Denial management in healthcare continues to be a challenge— in part because the traditional way of working denials is time-consuming, costly, and prone to error. Denials eat up as much as 3-5% of provider revenue, and according to some Continue Reading …

How to Successfully Find, Hire and Work with Freelancers

Dive into the basics of using freelancers to bolster and expand your marketing efforts, from strategy to content creation. In our primer for marketing teams, you'll learn how to: Leverage different types of freelancers Easily connect with and Continue Reading …

2017 CMO Survey

This biannual report provides an in-depth examination of both examination of strategy and sentiment across the marketing industry. The report is a joint venture between Deloitte, the American Marketing Association, and Duke University's Fuqua School Continue Reading …

RISK AS A COMPETITIVE ADVANTAGE

Portfolio and Risk Management technology is now a driver of growth and performance. Where legacy systems traded speed for accuracy, new solutions use techniques such as algorithmic differentiation and distributed computing to shatter Continue Reading …

The Essentials of Sales – September 2017 Kit

The Essentials of Sales – September 2017 Kit brings together the latest information, coverage of important developments, and expert commentary to help with your Sales related decisions.The following kit contents will help you get the most out of your Continue Reading …